SparQ

Privacy Policy

Last Updated: October 2025

1. Introduction

FitQ SparQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website ("Services"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account and use our Services:

  • Email Address: Used for account creation, authentication, and communication
  • Profile Information: Date of birth, height and weight, gender, language preference
  • Authentication Data: Access tokens and refresh tokens for secure login

2.2 Workout and Fitness Data

  • Workout history and performance data
  • Exercise preferences and difficulty levels
  • Workout duration and completion status
  • Fitness statistics and progress tracking

2.3 Usage and Analytics Data

  • App usage patterns and interactions
  • Screen views and navigation data
  • Device information (device type, operating system)
  • App performance and crash reports
  • Feature usage statistics

2.4 Technical Data

  • IP address and network information
  • Device identifiers
  • App version and build information
  • Timestamps of activities

3. How We Collect Information

3.1 Information You Provide

  • Account registration and profile setup
  • Workout preferences and settings
  • Direct communications with our support team

3.2 Information Collected Automatically

  • Usage analytics through Firebase Analytics
  • App performance monitoring
  • Authentication and session management
  • Local storage of preferences and settings

3.3 Third-Party Services

  • Firebase Analytics for usage tracking
  • Secure storage services for authentication tokens
  • Cloud services for data synchronization
  • Integration with main FitQ system for workout completion tracking

4. How We Use Your Information

4.1 Service Provision

  • Provide personalized workout recommendations
  • Track and display your fitness progress
  • Maintain your account and preferences
  • Deliver the core functionality of our Services
  • Sync workout completion data with main FitQ system

4.2 Communication

  • Send verification codes for account authentication
  • Provide customer support
  • Send important service updates and notifications

4.3 Analytics and Improvement

  • Analyze app usage to improve user experience
  • Monitor app performance and identify issues
  • Develop new features based on user behavior
  • Conduct research to enhance our services

4.4 Security and Compliance

  • Protect against fraud and unauthorized access
  • Ensure compliance with legal obligations
  • Maintain the security and integrity of our services

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our Services
  • FitQ Integration: Workout completion data is shared with our main FitQ system to track your overall fitness progress across our products
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing

5.3 Aggregated Data

We may share aggregated, anonymized data that cannot identify individual users for research and analytics purposes.

6. Data Security

6.1 Security Measures

  • Encryption of data in transit and at rest
  • Secure authentication using industry-standard protocols
  • Regular security assessments and updates
  • Access controls and authentication requirements

6.2 Data Storage

  • Personal data is stored securely on encrypted servers
  • Authentication tokens are stored using secure storage mechanisms
  • Local data is protected using device security features

6.3 Data Breach Response

In the unlikely event of a data breach, we will:

  • Notify affected users promptly
  • Take immediate steps to secure the system
  • Comply with applicable breach notification laws
  • Provide guidance on protective measures

7. Data Retention

7.1 Account Data

  • We retain your account information for as long as your account is active
  • You may request account deletion at any time

7.2 Workout Data

  • Workout history and statistics are retained to provide ongoing service
  • You can delete individual workouts or request complete data deletion

7.3 Analytics Data

  • Usage analytics are retained for service improvement purposes
  • Aggregated data may be retained longer for research purposes

8. Your Rights and Choices

8.1 Access and Control

  • View and update your profile information
  • Access your workout history and data
  • Delete individual workouts or your entire account
  • Request a copy of your personal data

8.2 Communication Preferences

  • Opt out of non-essential communications
  • Manage notification settings within the App

8.3 Data Portability

  • Request a copy of your data in a portable format
  • Transfer your data to another service (where technically feasible)

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Cookies and Local Storage

We use cookies and local storage to enhance your experience with our Services:

11.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and language preferences
  • Preference Cookies: Store your language selection and other user preferences
  • Local Storage: Used to store app settings and preferences locally on your device

11.2 Purpose of Cookies

  • Remember your language preference across visits
  • Maintain your app settings and preferences
  • Improve website performance and user experience

11.3 Cookie Control

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our Services.

12. Third-Party Services

12.1 Firebase Analytics

  • We use Firebase Analytics to understand app usage
  • Firebase Analytics may collect device information and usage data
  • You can opt out of analytics data collection in your device settings

12.2 Other Third-Party Services

  • We may use other third-party services to provide functionality
  • These services have their own privacy policies
  • We ensure third-party services meet our privacy standards

12.3 FitQ System Integration

  • FitQ SparQ is part of the broader FitQ ecosystem
  • Workout completion data is shared with our main FitQ system
  • This integration allows for comprehensive fitness tracking across all FitQ products
  • The main FitQ system has its own separate privacy policy that governs how it handles your data

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

  • In-app notifications
  • Email notifications
  • Updates to this document with a new "Last Updated" date

Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

14. Legal Basis for Processing (GDPR)

If you are in the European Union, our legal basis for processing your personal data includes:

  • Consent: For optional features and communications
  • Contract Performance: To provide the services you've requested
  • Legitimate Interests: For analytics, security, and service improvement
  • Legal Obligation: To comply with applicable laws

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

info@fitq.me

FitQ Studio OÜ

https://sparq.fitq.me/

https://fitq.me/

Metsa 10, Elva 61503, Tartumaa, Estonia

17. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at: cs@fitq.me

By using FitQ SparQ, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.