Terms of Service
Last Updated: November 2025
1. Acceptance of Terms
By accessing this website or downloading, installing, or using the FitQ SparQ mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Service
FitQ SparQ is a fitness and workout tracking service that provides:
- Personalized workout generation and recommendations
- Workout tracking and history
- User profile management
- Fitness statistics and progress monitoring
- Multi-language support
3. Coin System
3.1 Overview
FitQ SparQ uses a coin-based system to provide free access to workouts. Coins are a virtual currency that allows you to access workout sessions.
3.2 Coin Allocation
- You receive 3 coins every week, which equals 15 minutes of workouts (1 coin = 5 minutes of workout)
- Coins are refilled automatically every 7 days
- The refill system checks daily at 04:00 UTC and adds coins to bring your total to 3 if 7 days have passed since your last refill
- If you have 3 or more coins, no additional coins will be added during the refill
3.3 Coin Usage
- Coins are consumed when a workout is generated for you
- Each 5 minutes of workout duration requires 1 coin
- You can use multiple coins for longer workouts (e.g., 2 coins for a 10-minute workout)
- If you start a workout but don't complete it immediately, you can continue it later without using additional coins
- Coins cannot be transferred, sold, or exchanged for real money
3.4 Limitations
- The minimum workout duration is 5 minutes
- Unused coins do not accumulate beyond the weekly allocation
- We reserve the right to modify the coin system, including allocation amounts and refill schedules, with reasonable notice
4. Subscriptions
4.1 Overview
FitQ SparQ offers subscription plans that provide unlimited workouts without coin restrictions. Subscriptions are managed through third-party platforms (Google Play for Android and App Store for iOS).
4.2 Pricing and Billing
- Subscription pricing is displayed in the app and may vary by region
- Subscriptions are billed on a monthly basis
- All payments are processed through Google Play (Android) or App Store (iOS)
- We do not process payment information directly
4.3 Cancellation
- You may cancel your subscription at any time through your device's app store settings
- Cancellation takes effect at the end of your current billing period
- You will retain access to unlimited workouts until the subscription period expires
- After cancellation, you will return to the free tier with weekly coin refills
4.4 Refunds
Subscriptions are non-refundable. Refund requests must be made through Google Play or App Store according to their respective refund policies. We do not process refunds directly.
4.5 Auto-Renewal
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
- You will be charged through your app store account
- You can manage auto-renewal settings in your device's app store account settings
4.6 Changes to Subscriptions
- We reserve the right to modify subscription pricing and features with reasonable notice
- Price changes will not affect your current subscription period
- You will be notified of any changes before they take effect
5. User Accounts and Registration
5.1 Account Creation
- You must provide a valid email address to create an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate and complete information during registration
5.2 Account Security
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these Terms
5.3 Account Deletion
- You may delete your account at any time through the app settings or by contacting us
- Upon account deletion, we will permanently delete all personal information associated with your account, including your email address, profile information, and workout history
- We may retain anonymized training history data for analysis purposes, which cannot be linked back to you
- We may retain certain payment and transaction information as required by law for legal and accounting purposes
- Account deletion is permanent and cannot be undone. You will lose access to all your data and will need to create a new account if you wish to use our services again
6. User Responsibilities
6.1 Health and Safety
IMPORTANT: Before starting any workout, ensure your health condition is suitable for physical exercise
- Consult with a healthcare professional if you have any health concerns
- Use our services at your own risk
- The creators and developers are not responsible for any injuries or health issues that may result from the use of the information provided
6.2 Appropriate Use
- You agree to use our services only for lawful purposes
- You will not attempt to reverse engineer, modify, or distribute the App
- You will not use our services to transmit harmful or malicious content
- You will not interfere with the proper functioning of our services
7. User-Generated Content
7.1 Profile Information
- You may provide personal information such as height, weight, gender, and date of birth
- You are responsible for the accuracy of this information
- This information is used to personalize your workout experience
7.2 Workout Data
- We track your workout history and performance data
- This data is stored securely and used to improve your fitness experience
- You retain ownership of your personal data
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
9. Intellectual Property
9.1 Service Ownership
Our services and their original content, features, and functionality are owned by FitQ and are protected by international copyright, trademark, and other intellectual property laws.
9.2 User Content
- You retain ownership of any content you provide to our services
- By using our services, you grant us a license to use your data as necessary to provide the service
10. Service Availability
10.1 Uptime
- We strive to maintain high service availability but cannot guarantee uninterrupted access
- We may perform maintenance that temporarily affects service availability
10.2 Updates
- We may release updates to improve functionality, security, or user experience
- Continued use of our services after updates constitutes acceptance of any changes
11. Limitation of Liability
11.1 Health Disclaimer
- Our services provide fitness information and workout recommendations for informational purposes only
- We are not medical professionals and do not provide medical advice
- Always consult with healthcare professionals before starting any fitness program
11.2 Service Limitations
- We do not guarantee the accuracy, completeness, or reliability of any information in our services
- We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services
12. Termination
12.1 User Termination
- You may stop using our services at any time
- You may request deletion of your account and associated data
12.2 Service Termination
- We reserve the right to terminate or suspend your access to our services at any time
- We may terminate accounts that violate these Terms or engage in harmful behavior
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through our services or via email. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our services will be resolved in the appropriate courts.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
info@fitq.me
FitQ Studio OÜ
https://sparq.fitq.me/
https://fitq.me/
Metsa 10, Elva 61503, Tartumaa, Estonia
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
By using FitQ SparQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.